Terms and Conditions Overview
This section outlines the essential terms governing the use of HTC Imaging’s MRI services, providing clarity on policies and user responsibilities.
What are the terms for using HTC Imaging services?
Find clear explanations of HTC Imaging’s policies to help you understand your rights and responsibilities when using our MRI services.
Who can access HTC Imaging’s MRI services?
Our MRI services are available to patients with valid referrals and subject to scheduling availability.
What are the payment terms for HTC Imaging?
Payments must be made prior to service, following the rates and methods outlined in our billing policy.
How is patient confidentiality handled?
All patient information is securely stored and handled in compliance with privacy laws and regulations.
What is the cancellation policy?
Cancellations require at least 24 hours’ notice to avoid any applicable fees.
Are there any restrictions on using the MRI services?
Certain medical conditions or implants may restrict MRI use; please consult our staff prior to scheduling.
How do I report issues or complaints?
Contact our support team promptly to address any concerns or feedback about our services.
Review Our Terms and Conditions Carefully
Understand your rights and responsibilities when accessing HTC Imaging’s MRI services. This section provides important details to ensure informed and compliant use of our offerings.
Are there any restrictions on using the MRI services?
MRI Safety Screening and Liability Disclaimer
(California Compliance Notice)
Patient Safety Notice
Magnetic Resonance Imaging (MRI) uses powerful magnetic fields and radiofrequency energy. Certain implanted medical devices, metallic objects, or medical conditions may create serious safety risks during an MRI examination, including device malfunction, movement of metallic objects, severe injury, or death.
In accordance with recognized MRI safety standards and California medical safety practices, all patients must complete a safety screening prior to undergoing an MRI examination.
Contraindicated Devices and Conditions
For patient safety, this MRI facility does not perform MRI examinations on patients with the following implanted devices unless the device has been confirmed in writing as MRI-safe or MRI-conditional by the device manufacturer and verified by a physician:
• Cardiac Pacemakers
• Implantable Cardioverter Defibrillators (ICD)
• Neurostimulators or implanted stimulators
• Brain aneurysm clips
• Artificial heart valves (unless documented MRI-safe)
If a patient has any of the above devices and appropriate documentation confirming MRI compatibility cannot be provided, the MRI examination will not be performed.
Patient Disclosure Responsibility
Patients are required to fully disclose all medical implants, devices, surgeries, injuries involving metal, or any other medical condition that may affect MRI safety.
Failure to disclose complete and accurate information may pose serious medical risks. This MRI facility relies on the information provided by the patient, referring physician, and available medical documentation when determining eligibility for an MRI examination.
Right to Refuse or Postpone Examination
This MRI imaging center reserves the right to refuse, delay, or cancel an MRI examination if:
- Patient safety cannot be confirmed
- Implant compatibility cannot be verified
- Required medical documentation is not provided
- MRI safety screening is incomplete
These actions are taken solely to protect patient safety and comply with established medical safety standards.
Limitation of Liability
This facility performs MRI examinations in accordance with standard MRI safety practices and applicable California medical regulations. Determination of MRI eligibility is based on information provided by the patient and referring medical provider.
The facility shall not be responsible for complications, injuries, or adverse outcomes resulting from incomplete, inaccurate, or withheld medical information provided by the patient or referring provider.
Medical Oversight
All MRI procedures are performed under the supervision of qualified medical personnel and in accordance with established MRI safety protocols recognized by the medical imaging community.
HTC Imaging Medical Center
Terms of Use, Medical Disclaimer, and Patient Agreement
HTC Imaging Medical Center
2621 S Bristol St
Santa Ana, CA 92704
Orange County, California 92704
Phone: (949) 466-5200
Toll Free: (800) 628-8324
Email: sean@htcimaging.com
IMPORTANT MEDICAL NOTICE
DO NOT USE THIS WEBSITE OR SERVICES IF YOU BELIEVE YOU ARE EXPERIENCING A MEDICAL EMERGENCY.
If you believe you are experiencing a medical emergency:
• Call 911 immediately
• Contact your physician
• Go to the nearest emergency room
• Contact your local emergency or crisis center
HTC Imaging Medical Center services are not designed to diagnose or treat medical emergencies.
Introduction
HTC Imaging Medical Center (“HTC Imaging”, “we”, “our”, or “us”) operates this website, patient communication systems, and related services (collectively referred to as the “Services”).
HTC Imaging Medical Center provides MRI imaging and diagnostic imaging services at its Orange County imaging facility located at:
2621 S Bristol St, Santa Ana, CA 92704
These Terms and Conditions govern:
• Use of our website
• Scheduling and coordination of imaging services
• Communication with patients
• Payment for services
• Use of our imaging services and related technologies
By accessing this website, scheduling an appointment, or receiving services from HTC Imaging Medical Center, you acknowledge that you have read and agree to these Terms.
If you do not agree with these Terms, you should not use our Services.
1. Medical Information Disclaimer
The information provided on this website or through our Services is for informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.
Always seek the advice of your physician or qualified healthcare provider regarding any medical condition.
You should never disregard professional medical advice or delay seeking medical care because of information obtained through this website or our services.
2. Nature of Imaging Services
HTC Imaging Medical Center provides medical imaging services including MRI scans and related imaging procedures.
Our services may include:
• MRI scans
• Diagnostic imaging services
• Imaging report generation
• Coordination with referring physicians
Interpretation of imaging results is performed by licensed medical professionals or radiologists.
HTC Imaging Medical Center does not replace your primary physician or healthcare provider. Any medical decisions should be made in consultation with your treating physician.
3. No Insurance / Financial Responsibility
Unless otherwise stated in writing:
• HTC Imaging Medical Center may operate on a self-pay or cash-pay basis.
• Patients are fully responsible for all charges associated with imaging services.
If you choose to submit claims to your insurance provider independently, HTC Imaging Medical Center does not guarantee reimbursement from your insurance carrier.
Patients agree to pay all charges for services provided.
4. Patient Account and Communication
Patients may be required to provide personal information in order to:
• Schedule appointments
• Receive medical reports
• Communicate with staff
• Receive appointment reminders
You agree that the information you provide is accurate and complete.
HTC Imaging Medical Center is not responsible for issues arising from inaccurate information provided by patients.
5. Electronic Communications
By providing your email address or phone number, you consent to receive communications from HTC Imaging Medical Center including:
• Appointment reminders
• Scan preparation instructions
• Report availability notifications
• Billing communications
Standard message and data rates may apply.
You may opt out of marketing communications at any time.
6. Payment Terms
Patients agree to pay all fees associated with imaging services.
Payment may be collected through:
• Credit or debit card
• Electronic payment
• Third-party financing providers
HTC Imaging Medical Center reserves the right to cancel or delay services if payment cannot be verified or processed.
7. Limitation of Liability
To the maximum extent permitted by California law:
HTC Imaging Medical Center shall not be liable for any indirect, incidental, consequential, or special damages arising from:
• Use of our website or services
• Delays in imaging reports
• Technical issues
• Third-party service providers
Total liability, if any, shall not exceed the amount paid by the patient for the imaging services.
8. Arbitration Agreement and Dispute Resolution
IMPORTANT NOTICE
By receiving services from HTC Imaging Medical Center, you agree that any disputes, including medical malpractice claims, will be resolved through binding arbitration rather than court proceedings.
This means:
• You waive the right to a jury trial
• You waive the right to participate in class action lawsuits
Any dispute related to medical services or these Terms will be resolved through arbitration in accordance with California law.
9. Governing Law
These Terms shall be governed by the laws of the State of California.
Any legal proceedings not subject to arbitration shall occur in the courts located in Orange County, California.
10. Changes to Terms
HTC Imaging Medical Center reserves the right to update these Terms at any time.
Continued use of the Services constitutes acceptance of updated Terms.
Contact Information
HTC Imaging Medical Center
2621 S Bristol St
Santa Ana, CA 92704
Orange County, California
Phone: (949) 466-5200
Toll Free: (800) 628-8324
Email: sean@htcimaging.com